At Key of Hearts, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.

Information We Collect

When you place an order, create an account or contact us, we may collect information such as:

• Full name
• Shipping and billing address
• Phone number
• Email address
• Order details
• Payment-related information
• Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our services and process your orders.

How We Use Your Information

Your information may be used to:

• Process and fulfill your orders
• Deliver your purchases
• Contact you regarding your order
• Provide customer support
• Process payments
• Improve our products and website
• Prevent fraud or misuse
• Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store sensitive payment information such as complete card details on our website when such information is handled directly by the payment provider.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage and support website functionality.

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Services

We may use trusted third-party services such as payment processors, courier companies, analytics providers, hosting providers or other service providers necessary to operate our business.

These third parties may have access to information only to the extent necessary to perform services on our behalf and are expected to handle information responsibly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Information

You may contact us if you want to ask about the personal information associated with your account or order, subject to applicable laws and reasonable verification requirements.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, website or legal requirements. Any updates will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information available on our website.